— Misuraca · Mosaico Mediterraneo —

Refund request

Need to cancel a booking? Here's how to submit a refund request.

How it works

Fill in the form below with your details and the booking reference you received by email at purchase.
The request is automatically verified: the system checks that the booking exists and is still refundable.
Our team receives your request by email and will review it during the following business days.
Once approved, the refund is issued to the card used for payment; settlement time depends on your bank.

Cancellation policy Refunds can be requested up to 5 days before the event. No refunds are issued after that deadline.

Use the details you provided when booking — we need them to identify the order.

First name *

Last name *

Email *

Use the same email you booked with.

Booking reference *

You'll find it in the confirmation email you received at payment time.

Reason (optional)

A short note about the context helps us handle the request faster.

I confirm that the data above matches the booking details.